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How do I return an item?

How do I return an item?

We absolutely hope you will love our Art Print. We will try our best to assist if you'd like to return your ordered item & get a refund (due to wrong ordered item/allergy to product).

Please drop us an e-mail with this Refund Application Form with the email subject "Return Policy":

Name: 
Registered email address:
Address:
Contact No.: 
Order No.:
Product Name:
Received Date:
Return Date:
Reason: (For feedback purposes)

Once you have completed the form, please send to artascy@gmail.com. Our friendly customer service team will try our best to reply  you within 48 working hours and advise if your purchase can be processed for return.

  • Product return request must be made within 7 working days from the date of received 
  • Customers would have to bear the postage fees for shipping item(s) back to us.

After we received the returned item(s), we will proceed to refund to your bank account in 7-14 working days.